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Troubleshooting
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Filament

  • How long does it take to build an object?

    Howlong does it take to build an object?

    The time ittakes to build a 3D object depends on the size and complexity of the model fileand it is not an exact science. Cura will estimate build times for yourreference.

Building

  • Why is extruder not moving to home position?

    Whyis extruder not moving to home position?

    Please ensurethe extruder wire tube (tube with black mesh housing) moves freely and islocated away from the build platform and guide rails. If caught on the buildplatform, the extruder will not return to home position and a loud noise mayoccur. In the event that extruder wire tube is caught on the build platform,power off the unit and reposition the wire tube above the build platform toallow it to travel freely.

  • How do I start printing with my 3D printer?

    How do I start printing with my 3D printer?


    You need a 3D model with the .STL file format. Then you use a slicing program to cut the model into thin horizontal segments. We recommend Slic3r or Cura. The slicing program generates the tool path based on the characteristics of the model and your extrusion settings. This program will generate the G-Code that drives the printer. Then you save the G-Code file to a SD card, insert SD card to the printer. Let’s start printing!



  • My 3D printer stops extruding during a print. When I back out the plastic filament it looks worn away.


    My 3D printer stopsextruding during aprint. When I back out the plastic filament it looks wornaway.

    The extruder may jam during a print. The plastic filament will then erode on the hot bed bolt. This can be due to plastic filament quality issues, layer height and Z-axis zeroing issues.


    ·  Always use a quality plastic filament. Air pockets within the filament, excessive variations in filament diameter and humidity absorption can affect the amount of filament entering the melting chamber and ultimately change the rate of plastic filament extruded.

    ·  Eliminate layer height issues by ensuring that the layer height is set at 80% of your nozzle diameter or less. You can strip the plastic filament by forcing the extruder to attempt to extrude faster through the hot end than its able. As you get comfortable with changing your slicing settings, youll be able to print lower layer heights at faster speeds.

    ·  You can cause hot end extrusion issues by having an excessively low initial Z-axis height when homing. It is more common to run into this when printing with smaller layer heights. You can use a thin slip of paper to zero in your Z-axis homing. Adjust your Z-axis end stop so that the paper no longer slides under the hot end nozzle. The first layer should have a visible extrusion with regular width and consistency. If the extrusion path is clear or light, raise the end stop adjustment slightly until the deposited plastic is visible and regular.

     

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